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Friday, September 22, 2017
Reporting System / Mandatory Reporting

Mandatory Reporting System

The Second System is MANDATORY REPORTING SYSTEM under Civil Aviation Regulation Part 12. The Mandatory System is for all aviation document holders to report occurrences so there is an opportunity for continuous improvement in safety and security of the civil aviation system. The Mandatory system can de-identify reporters if requested.

Mandatory occurrence reports can be submitted to CASAPNG via: 

A. Telephone Toll free 1802333.

Listen out for the following options:

  1. Hello and welcome to CASA Confidential Reporting Line:
  2. Dial 1 to leave voice message (This is CASA Voice Message Recorder)
  3. Dial 2 to read to speak to a representative (This is the tele phone attendant)
  4. Dial 3 to speak to the Safety Manager (This is the MGR SFD)

B. Mail:

P.O. Box 1941, Boroko, NCD, Morea Tobo Road, 6 Mile, Port Moresb, NCD, Papua New Guinea.

C. Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

  1. Fill in the information you want to report. Be as specific as you can.
  2. When finished, press SEND
  3. Go to
    1. Select eReport on drop down list under service tab
    2. Enter your password and username (to be obtained from CASAPNG) 4.Fill in the information law 005 template. Be as spesific as you can.

D. eReport

  1. Go to
  2. Select eReport on drop down list under service tab
  3. Enter your password and username  (to be obtained from CASAPNG)
  4. Fill in the information law 005 template. Be specific as you can.
  5. When finished press SUBMIT.

Your report is treated with utmost respect and confidence. You must be rest assured that your identity will not be disclosed to anyone, nor will it be stored or retrieved in any manner. When the occurrence is recorded your identity is removed. CASA PNG will only record if and only if you would say so and if you would like a copy of further investigations and actions taken to prevent re occurrences of the same in the near future.



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