Reporting System

Every single one of us has a role in the SAFETY and SECURITY of the Civil Aviation System in Papua New Guinea. it does not matter if you have never left the bounds of gravity or you are a frequent flyer. If you see, hear and feel that something is wrong report it without hesitation.

If you see, hear and feel there is something wrong and there is sufficient evidence of any of the following:

Bomb Threats

Terrorists Activities

Aircraft Emergency Landings

A near accident

Aviation Security Breaches

Unsafe situations

Carriage of Dangerous Goods

Waste Disposals

Hazardous Chemical Disposals

Environmental Damage from Aviation Activities

Confidential Reporting System

The intent of this system is to rein in rouge operators. It also allows general public to scrutinize civil aviation operations. Anti social behavior by aviation document holders and or operators can be reported via this system.

Mandatory Reporting System

Under Civil Aviation Regulation Part 12. The Mandatory System is for all aviation document holders to report occurrences so there is an opportunity for continuous improvement in safety and security of the civil aviation system. The Mandatory system can de-identify reporters if requested.

You can let CASA PNG know via:

A. TELEPHONE TOLL FREE 1802333

Listen out for the following options:

Hello and welcome to CASA Confidential Reporting Line:

Dial 1 to leave voice message (This is CASA Voice Message Re- corder)

Dial 2 to read to speak to a representative (This is the telephone attendant)

Dial 3 to speak to the Safety Manager (This is the MGR SFD)

B. EMAIL: confidentialreport@casapng.gov.pg

Fill in the information you want to report. Be as specific as you can.

When finished, press SEND.

C. WEBMAIL

Fill in the information you want to report. Be as specific as you can.

When finished press SEND MESSAGE

Please use this form to send us a message.

D. CASAPNG FACEBOOK PAGES

Fill in the information you want to report. Be as specific as you can.

When finished press SUBMIT.

E. CASA PNG TWITTER ACCOUNT

Fill in the information you want to report. Be as specific as you can.

When finished press SUBMIT.

F. CASAPNG LINK LINE

Fill in the information you want to report. Be as specific as you can.

When finished press SUBMIT

Your report is treated with utmost respect and confidence. You must be rest assured that your identity will not be disclosed to anyone, nor will it be stored or retrieved in any manner. When the occurrence is recorded your identity is removed. CASA PNG will only record if and only if you would say so and if you would like a copy of further investigations and actions taken to prevent reoccurrences of the same in the near future.